---
title: Work From Home Resources | HawkSoft
description: Is your agency transitioning to Work From Home in response to COVID-19 (Coronavirus)? HawkSoft has collected resources to help make that change easier.
---
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# Resources for embracing Work From Home
Since the pandemic, many businesses have adopted a remote work model, including HawkSoft and many of our agencies and partners. We've created this resource for those who are looking to set up a remote work environment for their business. It provides recommendations on setting up remote access and adjusting to a remote work environment.
**Table of Contents**
1. [Remote Access](https://go.hawksoft.com/en/workfromhome#remote-software)
1. [Top Recommendations for Remote Access software](https://go.hawksoft.com/en/workfromhome#top-rec)
2. [Remote Access Software Scorecard](https://go.hawksoft.com/en/workfromhome#scorecard)
3. [Should I switch to HawkSoft Online?](https://go.hawksoft.com/en/workfromhome#hso)
2. Adjusting to Working From Home
1. [HawkSoft Resources](https://go.hawksoft.com/en/workfromhome#hs-resources) (*more soon*)
2. [HawkSoft User Group Resources](https://go.hawksoft.com/en/workfromhome#HUG-resources)
3. [Additional Resources](https://go.hawksoft.com/en/workfromhome#additional-resources)
## Remote Access
Working from home still requires that you have access to all the necessary files, tools, and programs that you have inside the office. For customers of HawkSoft Online, our agency management system can be accessed from most internet connected devices. However, there are still programs on your office workstation you may need access to. HawkSoft’s IT department evaluated the following Remote Access tools that allow you to log into your office workstation from a computer outside of that network.
**Disclaimer:** HawkSoft Product Support does not support or provide assistance on the following third-party applications. If you need help implementing the solutions below, we recommend involving your agency’s IT resource or consulting an IT professional.
### Top Recommendations
**Top recommendation that costs money**: For the simplicity of setup and range of features at its price point, HawkSoft’s top recommendation for Remote Access software is RemotePC.
**Top recommendation that is free**: While not as feature rich as RemotePC, Google’s Chrome RDP solution provides an immediately accessible and free option for transitioning to Work From Home.
(*HawkSoft has no affiliation or business relationship with RemotePC, IDrive, Inc., or Google, nor with the following vendors.*)
### Remote Access Software Scorecard
| Program | Ease of Use (1 to 5, 1 is easiest) | File Share | Copy/Paste from Local | Audio Support | Drag and Drop | Remote Printing | Multi Monitor Support | Price |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
| [RemotePC](https://www.remotepc.com/) | 1 | Yes | Yes | Yes | Yes | Yes | Yes | $30/yr for 1 user or $250/yr for up to 50 PCs |
| [Chrome RDP](https://remotedesktop.google.com/) | 1 | Yes | Yes | Yes | Unknown | Unknown | Yes | Free |
| [GoToMyPC](https://get.gotomypc.com/) | 2 | Yes | Yes | Yes | Yes | Yes | Yes | Starting at $35/mo |
| [TeamViewer](https://www.teamviewer.com/en-us/) | 2 | Yes | Yes | Yes | Yes | Yes | Yes | Starting at $50/mo |
| Microsoft RDP ([How to Guide](https://www.pcmag.com/how-to/how-to-use-microsofts-remote-desktop-connection)) | 4 (Requires computer setup and port forwarding) | Yes | Yes | Yes | No | Yes | Yes | Free with Pro versions of Windows |
### Should I switch to HawkSoft Online?
[HawkSoft Online](https://www.hawksoft.com/resources/what-is-hawksoft-anywhere/) does facilitate access to your agency management system from most devices with an internet connection (Windows, MacOS, iOS, and Android). However, changing deployment methods for HawkSoft involves a change in billing, setup, and data migration from your local server to our online hosting providers. If you are evaluating options for temporary Work From Home access for your staff, we recommend using a Remote Access software option above versus changing your HawkSoft deployment method. If there are additional factors and/or the decision has been in consideration for a long time, please reach out to Inside Sales at (866) 884-4680 Option 4 to discuss.
## Adjusting to Working From Home
The following resources aim to help you set up a virtual work environment and remain productive and collaborative with your team.
### HawkSoft Resources
- [HawkSoft and VOIP Integration resources](https://www.hawksoft.com/agency-management-system/tour/phone-integration/) -- see which VOIP phone systems HawkSoft works well with.
- [HawkSoft E-Signature](https://www.hawksoft.com/agency-management-system/tour/esignature/) (powered by Formstack Sign) -- be more productive remote by getting documents signed digitally. Learn how to [select the right e-Signature solution for your agency](https://www.formstack.com/blog/2020/insurance-agency-esignature-software/), and [see what sets FormStack apart](https://www.formstack.com/blog/2019/what-makes-formstack-sign-different).
### HawkSoft User Group Resources
The HawkSoft User Group is leading the charge in educating their members and fellow agents on work from home strategies:
- Claudia McClain (McClain Insurance of WA) writes [how her agency quickly pivoted to work from home on the HUG Blog](https://hawksoftusergroup.org/keeping-our-social-distance-at-ground-zero-of-covid-19/).
### Additional Resources
The following articles and guides come from a variety of sources that HawkSoft trusts.
**Technical Resources:**
- [Agency Performance Partners](https://www.agencyperformancepartners.com/blog/how-to-handle-covid-19-in-your-insurance-agency/) gives tips on handling payments and other things to be aware of while working remote.
- [IIABA](https://www.independentagent.com/ACT/SiteAssets/Pages/efficient/Workflow/Remote%20Work%20Best%20Practices/Remote%20Work%20Best%20Practices%20Guide%20-%202020Mar11.pdf) shared this resource of best practices for setting up a remote work program at your agency.
- [Wrike](https://www.wrike.com/blog/working-remotely-during-coronavirus-outbreak/) recommends ways to utilize video conferencing and team meetings to replace in-person meetings.
- [HubSpot](https://blog.hubspot.com/topic-learning-path/remote-work) has an entire resource page of articles on every topic related to working remote.
- [Agency Revolution](https://www.agencyrevolution.com/blog/podcast/protecting-your-data-when-moving-to-a-remote-work-environment/) gives tips on protecting your data as you transition to working remote from the president of an insurance IT firm.
**Social Resources:**
- [Wirecutter](https://thewirecutter.com/blog/work-from-home-if-boss-doesnt-want-you-coming-in/) shares how to get your space—and your mind—ready to work from home.
- [Hubspot](https://blog.hubspot.com/marketing/remote-work-practices) gives insight into how to adjust the way you communicate to be effective in a remote environment.
- [Wirecutter](https://thewirecutter.com/blog/coronavirus-teamwork-working-from-home/) provides examples of ways to foster teamwork when your team isn’t in the office together.
- [Wired](https://www.wired.com/story/how-to-work-from-home-without-losing-your-mind/) gives pointers on creating a routine while working from home.
- [Wirecutter](https://thewirecutter.com/blog/coronavirus-socializing-online/) recommends ways to be social even during social distancing.
- [FormStack Sign](https://www.formstack.com/blog/2020/what-do-employees-expect-when-returning-to-work) provides a checklist for returning to work safely when offices reopen.
*"I had 3 systems in house at one time to compare. HawkSoft is incomparably good when you call for help. The functionality is good and it is always getting better. We've merged 3 agencies together and have decades of experience with all 3 of these systems. When it was time to choose, HawkSoft was the over whelming choice hands down."*
**Don L.
**
[Read reviews on Capterra](https://www.capterra.com/p/79412/HawkSoft-CMS/reviews/)
*"I have been using HawkSoft since 2008 for the agency I work with. System was fantastic to start with even in 2008, but it kept evolving every year with new features and turned into THE BEST system I ever came across. It has all the bells and whistles one could wish for."*
**Sagar R.
**
[Read reviews on G2](https://www.g2.com/products/hawksoft/reviews#reviews)
# About Us
Since 1995, HawkSoft is a leader in management systems for agencies that want effective workflows and a delightful experience for staff and policyholders. We take pride in being independently owned and answerable to agencies that rely on our system to power their insurance business. Created by independent agents, HawkSoft continues to evolve as a cutting-edge system that powers thousands of agencies. [Read More](https://www.hawksoft.com/about/story/)
## Contact Us
(866) 884-4680 [sales@hawksoft.com](mailto:sales@hawksoft.com)
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