Video demos of HawkSoft's core capabilities

These videos show a brief overview of select features in HawkSoft. This is not a full list of capabilities, but just a teaser. To learn more about the complete HawkSoft management system, please schedule a personalized demo.

 Schedule a personalized HawkSoft Demo 

Module 1
HawkSoft Start Page
Navigation & Configuration
(4 min)

See an overview of the major components in the management system. Quickly navigate from the Start Page to your client files, set up your PL and CL rules, assign administrative rights, add announcements for your staff, and manage your tasks.

Module 2
Client Files
Workflows & Document Management
(11 min)

Manage client policies through HawkSoft's search function and intuitive workflows. Our proprietary and unique Action Menu automatically builds a reportable documentation trail of every client interaction, reducing E&O exposure with detailed historical recordkeeping. 

Module 3
Correspondence Templates
Batch Email
(2 min)

Easily communicate with your clients through the use of custom correspondence templates for form letters, email, proposals, text messaging, e-Signature, and more.  Correspondence is automatically logged. See how to send an ID card in just a few steps!

Module 4
Accessing Carrier Websites
HawkLink 
(1 min)

In just one click, quickly link to carrier websites to make policy changes or quotes. The HawkLink tool prefills your username, password, and client and policy details on websites. You can also easily capture a screenshot or multiple pages from websites to attach as a log note to the client’s file in HawkSoft.

Module 5
Text Messaging
Meets Federal Requirements
(1 min)

See all incoming and outgoing messages for each client in one window. Easily communicate with clients about renewals and policy updates, send appointment reminders, and receive images for claims. 

Module 6
Commercial Accounts
Certificates of Insurance Wizard
(3 min)

Learn why agencies rave about HawkSoft's commercial workflows and our proprietary Certificate Wizard to generate COIs, publish them online, and access ACORD Forms.

Module 7
Reporting
Agency Intelligence and Sales & Retention
(8 min)

Advanced reporting is a core feature of HawkSoft at no additional cost. Agency Intelligence delivers important insight into your book of business, retention, cross-sell opportunities, and sales pipeline KPIs from one central dashboard.

 

Other HawkSoft Products & Tools

HawkSoft E-Signature
Send Signing Requests via Text
(1 min)

Send signing requests via text message to your customers.

HawkSoft E-Signature
Email Integration & Custom Branding
(2 min)

Connect your Gmail or Outlook contacts to quickly send documents to customers for digital signature. Redirect customers to a custom branded page like your agency’s home page or review website.

Self-service Certificates
Empowering the Insured
(2 min)

Gives insureds the ability to produce on-demand COIs for cert holders through a secure web-based portal. Insureds can add or edit certificate holders, generate certificates, and send them to the cert holder.

 
 
Watch our 25th Anniversary Tribute Video

 

Learn about our unique father/son story and why agencies choose to stay with us on average for 18 years.
(Hint: it has nothing to do with the features of our system!)